CentralHelp is a global IT service desk exlusively for our organization members. We support Emailnet and CalebOnline users from all countries. Support agents are available 24 hours a day on work days only.
We are a team of IT experts who are dedicated to serving the members of our organization by solving with IT related problems and answering all your IT related queries.
We are volunteers from all parts of the world who share a similar vision.
We are part of a global non-profit organization with over 4000 members worldwide.
CentralHelp uses Zammad as our primary service desk system. Zammad is a web-based, open source user support/ticketing solution. Support is provided primarily via email, but we will soon include Whatsapp and live chat capabilities.